phone # (631) 321-7378
Shipping & Returns
Domestic Shipping: $4.99 Flat Rate.
Free Shipping on all orders over $75. Use the coupon code FREESHIP75 at checkout.
In Store Pick Up on any order. Use the coupon code SoNiceToSeeYou at checkout.
We ship Tuesday through Saturday, and process your order within one or two business days. Standard USPS ground rate times apply, and are usually 3-5 business days maximum but we are not responsible for USPS delays. Sometimes USPS will get the package to you as quickly as 1-2 business days.
We accept returns on all new, full-priced yarn within 60 days of purchase as long as it is received back in saleable condition. Sale items, closeout items, wound/used yarn, needles, crochet hooks, patterns, and gift certificates are not returnable.
Refunds will be for the full amount of your order minus any shipping costs incurred if your order is no longer over $75. If your entire order is returned, the actual cost of original shipping will be subtracted from your refund.
Return products must always be unused, in the original packaging, and in original condition.
Mail returns to:
The Village Knitter
57 West Main St.
Babylon, NY 11702
Please allow up to 4 weeks for returns/exchanges to be processed.
Thank you for your understanding.